It is our intention to provide beautiful products and ensure their longevity and durability. However, as our products are hand-made, very occasionally they may contain small imperfections. We also understand that sometimes people change their mind after making a purchase and may wish to return or exchange an item. The following is a brief guide on how we deal with returns, repairs, exchanges and faults.
This guide applies to items purchased via www.manoloblahnik.com and the boutiques listed below. For purchases from a store or boutique not listed below, please contact the boutique where you made the purchase and they can assist you.
If you have any questions, please contact firstname.lastname@example.org or the boutique where you made your purchase.
Your statutory and legal rights remain unaffected.
Burlington Arcade, London
Old Church Street, London
Rue de la Corraterie, Geneva