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Department: People & Culture Team
Reports to: People & Culture Manager
Purpose of Position
To proactively assist in developing the People & Culture at Manolo Blahnik. This role is of a true generalist nature and will support MB employees across retail, head office and Italian factory. To build strong relationships with managers and employees at all levels to provide pragmatic and business focused solutions and recommendations. The role will support all areas of HR including recruitment, ensuring compliance of employment procedures, policies and employment legislation, as well as ensuring a best practice HR approach.
Key Responsibilities include:
Build relationships with managers and employees at our Italian Factory to understand their ways of working and to implement best practices.
Assist with employee relations advice for all employees and managers, providing comprehensive advice in line with current legislation, best practice and Company policies and procedures.
Coach and support line managers to manage performance issues to a positive conclusion, ensuring the correct process is consistently followed.
Complete employee relations correspondence all to a high level of accuracy.
Manage employee probation periods, advise where necessary and issue letters alongside the People and Culture Assistant.
Conduct exit interviews and track the feedback with recommendations to the People and Culture Manager.
Maintain and demonstrate a thorough knowledge of the benefits package available to employees, providing recommendations for improvements in regard to current benefits and supporting any changes as required.
Maintain knowledge of industry trends and keep up to date on employment legislation changes ensuring these are reflected within MBIL P&C operations.
Develop tools and templates to support the P&C function and all areas of the business.
Drive the operational side of the business for excellence with new ideas and suggestions.
Administration: Support People and Culture Assistant where required with general HR administration and processes
Recruitment: Support the People and Culture Assistant with recruitment from start to offer stage.
Payroll: Support with payroll queries and collating monthly payroll to send to the relevant payroll bureaus where required.
Talent Planning: Support People and Culture Manager with talent management, succession planning and career meetings.
Systems: Support with the maintenance of our HR systems ensuring information is accurate and up to date.
Employee Engagement: Support in ensuring MB culture is one of engagement with a highly motivated workforce. Including supporting with the implementation of the Wellbeing programme and other initiatives, from ideas stage to coordination.
Learning and Development:
Support the In-house trainer in delivering training needs at the Italian Factory, including translation of material where necessary.
Review training needs identified in performance reviews. Identify priorities for training programmes with Managers and work with the People and Culture Assistant to coordinate external L&D activity.
Projects and Internal Communication:
Keep up to date the PCT page on the new intranet system and generate new content if needed.
Prepare announcements and other PCT communications alongside the People and Culture Manager.
Lead & Drive simplification, digitalisation projects.
Identify actions to streamline our ways of working.
Support the People & Culture Manager and Chief People Officer in the delivery of the P&C strategy and subsequent projects.
Any other tasks as requested.
Skills and Experience Required:
Italian Language both written and spoken.
2-3 years’ experience in a similar role and ideally working towards CIPD qualification.
Have an understanding and experience in several HR disciplines across ER, talent development & succession, recruitment, managing change & culture, L&D, reward, recognition, and OD.
Excellent interpersonal, written and verbal communication skills are essential. Ability to interface with all levels with tact and diplomacy.
Excellent organisational skills and strong attention to detail.
Ability to effectively work on multiple tasks of varying complexities, meet deadlines and deliver under pressure.
Excellent knowledge of MS Office products
Understand and represent the brand attributes.
Skills and Experience Desired:
Knowledge of Italian employment law.
Previous International HR experience.
Previous experience within a Fashion/luxury brand.