Learning & Development Manager

Department: People & Culture Team
Reports to: Chief People & Culture Officer
Location: London
Type: Full-Time

Purpose of Position

To manage the Learning & Development of our Manolo Blahnik teams across Head Office, our boutiques and warehouse, both in the UK & Internationally. You will be supporting all of the teams to identify learning needs and be able to create, deliver and source suitable learning solutions that will enable us to achieve our business goals and growth plans.

You will be the ambassador for learning across the business and must have the experience of delivering training across a wide topic area to varying levels in the business. This role will also act as an external ambassador for Manolo Blahnik and will be responsible for delivering brand specific training to external partners, ensuring that the Company’s training programme is delivered according to brand image and message.

Key Responsibilities include:

  • Design and deliver strategic learning and development programmes to increase functional and management capabilities.
  • Partnering with the business to implement learning initiatives that will develop and support our teams to meet business objectives.
  • Develop the L&D strategy for the year together with the Chief People Officer.
  • Analyse capability levels and identify learning needs to provide recommendations to the business.
  • Develop and deliver engaging training modules such as MB training to our partners, 'Train the Trainer' programme, ‘Boutique Ceremony’ in partnership with retail, 'MB new starters induction' and evaluate their impact on the business.
  • Any other tasks that may be required.

Skills and Experience Required:

  • Proven Learning & Development experience, preferably within the luxury retail sector.
  • Solid experience of training design and delivery, using a variety of mediums.
  • A passionate interest in L&D with the ability to network and keep ahead of emerging trends, ideas and industry insights.
  • Excellent presentation and communication skills to present key messages and interact with diverse audiences.
  • Great coaching and mentoring skills.
  • Commercially savvy, a keen interest in metrics and demonstrating ROI on all L&D solutions.
  • Ability to build relationships and network easily, both internally and externally.
  • Ability to work effectively in a fast-paced, entrepreneurial environment whilst delivering within tight deadlines.
  • Ambassador: Representing Manolo Blahnik products and values with passion.
  • Excellence: High level of finesse and excellence required in delivery of all tasks.
  • Excellent PowerPoint skills.
  • CIPD qualification is advantageous.